Privacy and Policy

 

Privacy Policy

Last updated: January 28, 2026

LULU BEIRUT operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). LULU BEIRUT is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect Or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you.

We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

  • Contact details including your name, address, billing address, shipping address, phone number, and email address.

  • Financial information including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation and other payment details.

  • Account information including your username, password, security questions, preferences and settings.

  • Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel and your past transactions.

  • Communications with us including the information you include in communications with us, for example, when sending a customer support inquiry.

  • Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.

  • Usage information including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.

Personal Information Sources

We may collect personal information from the following sources:

  • Directly from you, including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information;

  • Automatically through the Services, including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies;

  • From our service providers, including when we engage them to enable certain technology and when they collect or process your personal information on our behalf;

  • From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:

Provide, Tailor, and Improve the Services

We use your personal information to provide you with the Services, including to perform our contract with you, process payments, fulfill orders, remember preferences, send account notifications, process purchases, returns or exchanges, manage your account, arrange shipping, enable reviews, and create a customized shopping experience.

Marketing and Advertising

We use your personal information for marketing and promotional purposes, such as sending marketing communications by email, text message, or postal mail, and showing online advertisements based on your activity on the Services.

Security and Fraud Prevention

We use personal information to authenticate accounts, provide secure payments, detect and prevent fraud, protect public safety, and secure our Services.

Communicating with You

We use your personal information to provide customer support, respond to inquiries, and maintain our business relationship with you.

Legal Reasons

We use personal information to comply with applicable law, respond to legal requests, participate in legal proceedings, and enforce our terms and policies.

How We Disclose Personal Information

We may disclose your personal information in the following circumstances:

  • With Shopify, vendors, and service providers who perform services on our behalf (e.g., payment processing, analytics, fulfillment, shipping, and customer support).

  • With business and marketing partners to provide advertising services, in accordance with their privacy policies.

  • When you direct or consent to the disclosure of your information.

  • With our affiliates or within our corporate group.

  • In connection with a business transaction such as a merger or bankruptcy, or to comply with legal obligations.

Relationship With Shopify

The Services are hosted by Shopify, which collects and processes personal information to provide and improve the Services. Information submitted may be shared with Shopify and third parties located in other countries. Shopify may use personal information collected about your interactions with our store, other merchants, and Shopify to provide enhanced features.

To learn more, visit the Shopify Consumer Privacy Policy and Shopify Privacy Portal.

Third Party Websites And Links

The Services may contain links to third-party websites. We are not responsible for the privacy or security practices of these third parties. Please review their policies before providing personal information.

Children's Data

The Services are not intended for children, and we do not knowingly collect personal information from children under the age of majority. Parents or guardians may contact us to request deletion of such information.

Security And Retention Of Your Information

We cannot guarantee absolute security. Information retention depends on operational, legal, and contractual requirements.

Your Rights And Choices

Depending on your location, you may have rights to access, delete, correct, or transfer your personal information, and to opt out of targeted advertising. We will not discriminate against you for exercising these rights.

If you are in the UK or EEA, you may also have rights to object to processing or withdraw consent.

Complaints

If you have concerns about our data practices, please contact us. You may also lodge a complaint with your local data protection authority if applicable.

International Transfers

Your personal information may be transferred and processed outside your country of residence using legally approved transfer mechanisms.

Changes To This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this website with a revised “Last updated” date.

Contact

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

📧 info@lulubeirut.com
📍 Beirut, 0000, LB

For the purposes of applicable data protection laws, LULU BEIRUT is the data controller of your personal information.