All orders will be dispatched within 2 business days after the purchase is complete. (Please allow extra processing days during sales and holiday seasons)
We carefully inspect each piece to make sure it is in perfect condition before shipping. Please inform us within 3 days upon receiving the order if your order is damaged due to delivery handling or faulty.

Within Lebanon

- 4$ all over Lebanon delivery fees
- Free Shipping for orders over $100
(1-3 business days for Beirut & Metn Areas, allow extra 1-2 business days for Regional areas)

* Any redeliver or redirection may incur extra shipping cost, please email us at info@lulubeirut.com
* LULU BEIRUT is not responsible for the loss or damage of the items during delivery. 

All Sales Are Final. There will be no returns, exchanges or refunds.

*Due to hygiene reasons, there will strictly be no returns, exchanges or refunds on all jewellery.

All goods will undergo additional steps of quality control before being shipped to you. In the unlikely event that you receive a wrong or defective product, please contact us at info@lulubeirut.com with your order number, a photo of the received item and the reason for return. and we will be happy to replace it for you at no extra cost.

We  recommend contacting us prior to placing an order if you have any questions or doubts. We'd be happy to clarify any queries you may have. You can reach us via email at info@lulubeirut.com.

Please contact us immediately at info@lulubeirut.com if you would like your order cancelled. As our fulfilment warehouse gets to preparing orders right away, we will not be able to accede to cancellation requests if the order has left our fulfilment warehouse, or is already in transit.

In the event of a successful cancellation, you will be notified via the email address provided on your order, or the email address you have reached out to us with.